Common questions and support documentation

Most Popular Articles

• Can I recover my CoolWallet S seed to another wallet?
• Do you support all ERC20 tokens?
• List of Coins/Tokens Supported by CoolWallet S
• Are my crypto assets stored in the wallet or the App?
• Recover Your BTC Using CoolWallet S Seed Through a 3rd Party Wallet
• Can I leave my cryptocurrencies in CoolWallet S without using it?
• What if I lose my CoolWallet S?
• Why is the seed generated from CoolWallet S in numeric format?
• How secure is CoolWallet? What security measurement/certification does CoolWallet S have?
• Why is my CoolWallet S not reflecting the correct balance?