Common questions and support documentation

Most Popular Articles

• Mainnets / Coins / Tokens Supported By CoolWallet
• Recover Your ETH/ERC20 Tokens Using CoolWallet Seed Through A 3rd Party Wallet
• How To Add ERC20 Token?
• Can I Recover My CoolWallet Seed To Another Wallet? (What BIP protocol does CoolWallet use?)
• Are My Crypto Assets Stored In The Wallet Or The App?
• Why Is The Seed Generated From CoolWallet In Numeric Format?
• How Can I Retest The Backed Up Seed Using BTC Address?
• Can I Add More Tokens To My CoolWallet?
• Do I Need An Internet Connection To Use CoolWallet?
• Recover Your VET Sent To ERC20 Address