Why Can't I See BCH On My CoolWallet?

Currently, there is only 4 cryptocurrency displaying slots available on our e-Paper display screen. 

Thus, only the 5 major coins (BTC, BCH, LTC, ETH & XRP) will be shown on the e-Paper display. 

Moreover, the BTC and the BCH share the same cryptocurrency displaying slot (" B"). 

You can select your ideal coin by going to the  Settings tab, click "Show Bitcoin Cash Balance on Card" to toggle between the BTC and the BCH.