Do you support ERC20, TRC20, and/or Omni Layer USDT?
We do support transactions with ERC20 (Ethereum), TRC20 (Tron - CoolWallet Pro only), and Omni layer USDT using our wallet.
Please do make sure that the transactions are sending to the corresponding blockchain of the USDT you are holding. Failure to send to corresponding addresses will not be credited and cannot be recovered as all transactions on the blockchain are irreversible.
USDT (Omni layer) and Bitcoin (BTC) use the same address format so it's important not to confuse the addresses generated by these two types of cryptos.
Similar scenarios for USDT (ERC20) versus Ethereum (ETH) and USDT (TRC20) versus TRON as their addresses share the same base structure. Please ensure you are using the correct address for the fund you are sending before executing the transactions.