​What happens if I forgot my pairing password?

If you have forgotten your pairing password, please go into the Settings page of the App and click Show pairing password to obtain a new pairing password. However, if you lost or have already reset your first paired device to utilize the feature, you can only reset the wallet, and use your seeds to recover your wallet data. Once you have completed the recovery process, you can obtain a new pairing password from the Settings page of the App.

If your device has been locked up, please refer to the guide here to troubleshoot.

Still need help? Contact Us Contact Us