What If I Lose My CoolWallet?

If you lose your CoolWallet, simply use your seed recovery card, and enter the seed backup (12-18-24 words or numbers) when you recover the wallet on a new CoolWallet.

Likewise, you can restore your cryptocurrencies using any standard hierarchical deterministic wallet which uses the same protocol. However, we recommend that you buy a new CoolWallet and restore your seed via our app for optimal security.