How to migrate from one CoolWallet to another? (S/Pro Applicable)
We use the same seed protocol for CoolWallet S and CoolWallet Pro. Thus, your crypto assets can be transferred from one device to another easily.
Please start the migration by following the guide below:
1. Have your original CoolWallet seed ready
2. Remove the CoolWallet App completely
3. Go to the Bluetooth settings page on your phone and forget/remove the old CoolWallet (CWX XXXXXX) device
4. Reinstall the latest CoolWallet App (App Store / Google Play)
5. Open the App, turn on your new card, select the matching CoolWallet serial number, and click Connect.
6. Select recover and enter your original backed-up seeds to retrieve your wallet data on your new CoolWallet device (for a more complete recovery guide, please refer to the Wallet Recovery section in our user manual: User Manual (English Ver.).