CoolWallet S Help Center
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General Questions

  • Is CoolWallets S A Standard Credit Card Size? What Is The Length And The Thickness?
  • Can I Use A Third Party Seed On A CoolWallet S?
  • What If I Sent ERC20 Token To An ETH Address?
  • Will CoolWallet S Generate A New Address For Each Transaction
  • Why Do I Need The CoolWallet S Duo?
  • Why Are My ERC20 Tokens Not Showing After A Reset Card / Account Removal / App Re-installation / Recovery
  • Will My Wallet Be Deleted After A Firmware Update?
  • Are Firmware Updates Required?
  • What Is A Hierarchical Deterministic (HD) Wallet?
  • CoolWallet Warning
  • Adding Addresses Without The CoolWallet S, Is My Private Key Stored On The App?
  • How Does BTC Digital Signature Work?
  • How will I know when a firmware update is available?
  • How Big Is The Size In The Display Screen?
  • Funds Are Sent, But It Is Not Showing On The Blockchain Or The History Section
  • Why Can't I See BCH On My CoolWallet S?
  • Why Is My Outgoing Transaction Still Showing 0 Confirmation?
  • What Does The WalletConnect Feature Do?
  • Crypto-Purchase Fees & Limits
  • Does CoolWallet S Support WalletConnect?
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