CoolWallet S Help Center
  • Help Center

General Questions

  • Coins/Tokens Supported By CoolWallet S
  • Are My Crypto Assets Stored In The Wallet Or The App?
  • Why Is The Seed Generated From CoolWallet S In Numeric Format?
  • Do You Support All ERC20 Tokens?
  • Are My Assets In Danger If I Lost My CoolWallet S?
  • What Happens If I Lose My CoolWallet S Or My Phone?
  • Do I Need To Back Up My Private Key?
  • What's The Difference Between 1st Gen Wallet & 2nd Gen Wallet?
  • What If I Sent LTC To BTC Address?
  • What Is CoolWallet S?
  • Why Is The Firmware Not Open Sourced?
  • Can I Get A Custom Designed CoolWallet S?
  • My Order Has Not Arrived
  • Is My Token An ERC20 Token?
  • Why Do I Need An Offline Wallet?
  • Why Is My 2nd ETH Transaction Dropped
  • Why Do People Lose Their Cryptocurrencies? How Can My Private Key Information Suffer A Leakage?
  • Can I Change The Displaying Currency For CoolWallet S?
  • Do You Offer Refunds?
  • What Is Inside CoolWallet S? Technical Features?
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