General Questions
- Mainnets / Coins / Tokens Supported By CoolWallet
- Are My Crypto Assets Stored In The Wallet Or The App?
- Why Is The Seed Generated From CoolWallet In Numeric Format?
- Can I Add More Tokens To My CoolWallet?
- What Happens If I Lose / damaged / send back for repairing My CoolWallet Or My Phone?
- Are My Assets In Danger If I Lost My CoolWallet?
- Can CoolWallet Work Stand-alone?
- What Is CoolWallet?
- Do I Need To Back Up My Private Key?
- Why Is The Firmware Not Open Sourced?
- Can I Get A Custom Designed CoolWallet?
- How Long Will I Receive My Ordered CoolWallet?
- Why Is My 2nd ETH Transaction Dropped
- Why Do I Need An Offline Wallet (Cold Wallet)?
- Can I Use A Third Party Seed On A CoolWallet?
- Why Do People Lose Their Cryptocurrencies? How Can My Private Key Information Suffer A Leakage?
- Can I Change The Price Quote Displayed In Other Fiat Currencies?
- Do You Offer Refunds?
- What Is Inside CoolWallet? Technical Features?
- Is CoolWallet A Standard Credit Card Size? What Is The Length And The Thickness?