Why can't I charge my CoolWallet ?

Modified on Wed, 08 Mar 2023 at 07:07 PM

Under normal circumstances, you would see a red light lit up during charging next to the righthand side of e-Paper (The charging contact chip needs to align with the down-arrow side of the charger). 

CoolWallet would also stay on during the whole charging process. If any of the above does not happen, please contact [email protected] for further assistance.

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